Privacy Policy

Here at Rose Fire & Security Ltd., we take the privacy of our customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site. Any changes to this policy will be posted on our website.

How we collect your Information
We do not collect personal information about you unless you voluntarily provide it to us and we collect, process and use personal information only for performing the relevant service selected by you. That information will be gathered when you come onto our site to provide feedback in an online survey, request product information, request a contact from a sales representative and/or save a product configuration on our web site.

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The Information we collect
The personal information that may be gathered includes your name, fax, telephone number, street address and e-mail address. You may also be asked for further information about yourself such as your job category and your industry type, your company name and job title, and the number of people in your company.

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What we do with your information
We use your personal information to provide you with a personalised service. If you have chosen to receive them, we will also use your information to provide you with e-mail updates. If you wish to be removed from this service please e-mail us at enquiries@rosefire.co.uk with your full name and e-mail address and we will remove you from the mailing list. We will confirm your removal from the mailing list by e-mailing you. We may also use your information to process any transactions you undertake with us and for internal administration and analysis.

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Sharing Information
We will use best efforts to not transfer information that personally identifies you to anyone else without your knowledge and approval at the time it is collected from you. You will also have the opportunity then to indicate whether you wish to decline to receive promotional or marketing material about other products and services of ours or others. Please note, however, that we do intend to contact you about matters that affect your use of our site such as the status of your orders or direct requests for information. We will release personally identifiable information if compelled by law. We do not sell, rent or trade your personal information to third parties.

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Updating or Deleting your Data

The information we hold about you will be accurate and up to date. You can check the information that we hold about you by e-mailing us at enquiries@rosefire.co.uk. If you find any inaccuracies, we will assist you to review, to delete or to correct or update your personal information that you have previously provided. If at any time you believe that we have not adhered to our policy with respect to protecting your privacy, or if you have questions regarding the collecting and/or use of your personal information or regarding our privacy policy, please contact us. We will use all commercially reasonable efforts to promptly address your concern.

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Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.